SHIPPING & RETURNS
SHIPPING POLICY
Welcome to Maya & Onyx's Shipping Policy! We are dedicated to delivering your orders in a timely and secure manner. We take pride in our careful packaging to ensure that your exquisite jewellery reaches you in perfect condition. Our shipping costs are transparent, and we offer various options to suit your preferences. Your satisfaction is our priority, and we strive to maintain your trust in our service.
At Maya & Onyx, we are committed to providing you with a seamless shipping experience. Our team works diligently to process and dispatch your orders promptly. We believe in clear communication and will keep you informed about the status of your delivery every step of the way. Your confidence in us is invaluable, and we aim to exceed your expectations with every shipment.
RETURN & EXCHANGE POLICY
Maya & Onyx's Return & Exchange Policy is designed to ensure your peace of mind when shopping with us. We understand that sometimes preferences may change, so we offer a hassle-free return or exchange process for your convenience. If for any reason you are not completely satisfied with your purchase, we are here to assist you.
Returns accepted within 3 days of delivery. Return shipping to be borne by the customer.
Our commitment to your satisfaction extends to our return & exchange policy. We want you to feel confident in your decision to choose Maya & Onyx, and we are dedicated to resolving any concerns you may have. Our goal is to provide you with a positive experience, from the moment you browse our collections to the post-purchase support we offer.